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By: Myriah Anderson on May 17th, 2017

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7 Common Video Marketing Mistakes Every Brand Must Avoid

Strategy | Getting Found

I’m sure you’ve heard it time and time again, but it’s important - incorporating video into your overall marketing strategy is an absolute necessity.

But like most things we need in life, it doesn’t always come easily. With that being said, you can no longer avoid video marketing, in fact, you should embrace it.

Reports suggest by 2019 80% of all web traffic will be video, so what does that mean for your business?It means if you fail to create video content, you’ll have less traffic and leads coming your way in the long run. -- And no one wants that.

Earlier this month we told you how to get started with video marketing and a lot of it involves a “just do it” attitude, but while this enthusiasm is important, spontaneity can often lead to a mistake or two.

It’s easy for businesses and marketers to misstep when trying something new - which is why I felt it necessary to point out 7 major, but common video marketing mistakes and how you can avoid them. 

Mistake #1: Making it All About You

It’s happened to me and I’ll bet it has happened to you - you’re watching a video on YouTube which ends up serving a sales pitch that has nothing to do with you. What do you do? Well, you probably tune it out or even close the window.

When you talk too much about yourself and your brand, you lose your viewer’s attention and when you lose your viewer’s attention, you’re losing a potential lead. 

How to Avoid: Create Videos That Target Each Stage of the Buyer's Journey.

You need to take a step back - look at your buyer personas and the buyer's journey. What are some frequently asked questions they might be asking when researching? What do they want to know right now?

Like any content you create, your videos should be informative to help guide your leads through their journey towards making a buying decision.

If you’re focusing on a video for the awareness stage, for example, you should provide introduce your brand and offer some educational background on your service or product.

In the consideration stage, your leads are starting to do more research on what will solve their problem, so, create videos that provide comparisons to show your audience why your product or service is better than their competitors.

Lastly, for the decision stage, testimonials, product demos, or tutorials can all guide viewers towards making a purchase.

 

Mistake #2: Forgetting about SEO

Search engine optimization (SEO) doesn’t pertain to video, right? Wrong.

Everyone knows how important a strong SEO strategy is in your content marketing but many businesses forget about it when it comes to video.  

Including SEO within your video descriptions and titles is how you get your content is found.

You want to make sure that when someone is researching their problem, your video content will be there as a solution.

If you’re leaving out an SEO strategy around your video content - chances are you’re not going to be found by potential buyers. 

How to Avoid: Optimize Your Title, Description, etc.

Search engines can’t digest every word of your video like the human ear, but that doesn’t mean you can’t optimize your video for search engines. Whether you’re deciding on the name of your video or the description, think about what search terms you want to get found under; what people would be searching for when they come across this particular video - just as you would when writing a blog article

Also, don’t forget to create a video sitemap. This is an excellent way to inform Google (or other search engines) of where your videos live and specifically what they’re talking about.

In Google Search Console you are able to list out title, description, thumbnail, and where your video lives,  ultimately helping Google index your content and serve up your video appropriately in searches.

When looking into descriptions and titles, utilize YouTube’s auto-suggest results. Begin by searching for a specific keyword/term relevant to your video content and you’ll find the most popular search terms are auto-filled. You’ll see long-tail options which can help you determine what you should incorporate into your title and description or even give you ideas for future videos.

video seo

Like they do in written content, long-tail keywords in videos often drive more qualified traffic for less competitive keywords. 

Mistake #3: Going for the hard sell

One of the foundational pieces of successful video marketing is to avoid going in for the hard sell. Videos can be really effective and fruitful in creating relationships between your leads and your brand, in fact, 90% of users say video is helpful in their decision process. but not if you’re constantly pushing the viewer to buy. (Think cheesy infomercial -- You don’t want to be that guy.)

In the awareness stage especially, it’s essential to create videos that people will actually want to watch.

Think about when you stumble on a video in your newsfeed; what keeps your attention? It’s going to be a video that provides value and information on a certain problem that you are experiencing. 

How to Avoid: Create Valuable and Entertaining Video Content

Remember, in most situations, especially on most video platforms, people aren’t looking to be sold to - they’re looking to be educated, find answers to their problems, and even be entertained.

Creating educational, helpful video content doesn’t mean just solely focusing on hard numbers and facts.

You need to use video as a way to tell a story;  share knowledge that is going to resonate with your audience while addressing their pain points or interests. It’s essential to directly hit on your buyer’s concerns and provide answers that will be helpful.

Maybe it’s a testimonial someone gave about their journey and how your service or product was a game changer, or maybe it’s something that pulls at someone's heart strings and leaves them thinking about your brand’s role in that all day. These are both great pieces of content for moving someone through the buyer’s journey.

Lastly, think about what kind of video content someone would want to share with their friends or family. The more value you’re providing to your audience the more likely someone is going to want to share your video. 

Mistake #4: Leaving out CTAs   

So, you’ve created this exceptional, targeted video content but you provide no opportunity to capture their information and help guide them to make a buying decision. Big mistake.

You may have just lost your next sale.

Say someone is watching your video and they’re really intrigued with what you have to say- you’ve now educated the viewer with your video content, and there's a good chance they’re interested in learning more.

Unless you provide a button to click, URL to visit, or even number to call, how will they know what to do next? If you don’t give them a follow-up action either (through a clickable button or a verbal call) to take with your brand, they are unlikely to take any action. 

How to Avoid: Give Next Steps

I’m sure I’m not alone when I’m researching something on YouTube and end up in a black hole of recommended videos and forgetting where I even started. As entertaining as it can be, it likely won’t do anything for your brand (unless the videos are all yours).

That’s why, as mentioned above, it’s important to include a call-to-action (CTA) in your video driving the viewer to take action with your brand, for example, subscribing or visiting a customized landing page on your website where you can capture their contact information.

You want to keep them engaged with your brand as long as possible, and this won’t happen if they get lost in related videos or aren’t given something to do next.

Some video platforms, like Wistia,  allow you to include pop-out calls-to-action or embed contact forms directly in your video.

Wistia Video CTA

Also, be mindful as you’re deciding placement of your CTA and test it out to see what has the highest conversion for you. Best practice in terms of placement tends to be mid-roll.

If your platform doesn’t allow you embed CTA’s within your video you can always include a verbal CTA. 

Mistake #5: Poor Quality

This may seem like a no-brainer, but it’s important to produce high-quality videos.

Businesses are quick to jump into creating video as they feel the need to produce content right away, but remember, this is a representation of your brand. If you create poor video quality, people are going to associate it with poor service or an outdated product.

With smartphones and YouTube, it’s so easy to film and edit high-quality video, so don’t neglect this. 

How to Avoid: Make Sure You Have the Right Tools & Techniques

You don’t have to invest in the most expensive equipment to create a high-quality video, but there are a few professional techniques that will help.

For example, use a tripod or “t-rex arms” to help with stabilization - no one likes shaky video footage.

Lighting can also be a game-changer. Use natural light whenever possible, but if not, consider using direct lamps to provide optimal lighting for the person or object you’re filming. This will help you control shadows and contrast. On the other hand, using basic three-point lighting will help give your subject more dimension and overall make your video quality look more professional.

Poor audio can also be a quick turn-off for viewers. Be mindful when choosing where to record, making sure to pick a space without chatty employees or loud ambient noises. Lastly, consider investing in a microphone. You want to make sure your camera is picking up a clear and audible recording, but if you aren’t using a microphone it could be more difficult. 

Mistake #6: Choosing the Wrong Video Platform

This might be something you didn’t take into consideration at the beginning of your video journey - but it’s essential in getting the most out of your efforts.

When looking into what platform you’ll be using you need to be aware of what each platform can offer you to make sure your goals are aligned and that you’re setting yourself up for success.

Are you looking to gain more awareness? If so, you’ll want to make sure the platform you’re choosing helps you drive more traffic towards your video content. Are you more concerned with conversions? Then a platform that doesn’t offer forms might not be the best choice. 

How to Avoid: Research Different Platforms

Look into video platform options that will be a good fit for your business and video marketing goals.

Is your initial goal to gain awareness? Hosting your videos on YouTube and Vimeo are great places to start, in that they really help with your organic traffic as people are searching for specific keywords.

Awareness is important, but conversion is also a factor to consider. You should be capitalizing on the interest your viewer has in watching your video by collecting their contact information to further nurture through the sales funnel - this is where looking into a platform like Wistia would make the most sense.

Video marketing platforms also allow you to track your analytics - which, as we mentioned earlier is critical in identifying how to be most effective in your video endeavors.

Check out this super informative blog post if you’re interested in learning more about where to host your video content: Where Should I Host My Marketing Videos? 

Mistake #7: Not Iterating

The last thing you want to do with anything in digital marketing is set it and forget it.

No matter what content you’re producing, whether it’s social posts, blogs, or videos you should constantly revisit what you produced to determine what’s working and what isn’t.

If you aren’t looking into what’s generating traffic or resonating with your audience how are you able to effectively guide your content strategy? It’s like paid advertising - you can’t throw money at it and hope something sticks. You have to look into what is resonating with your audience and what is of zero value to them. 

How to Avoid: Track & Monitor Your Video Analytics

Make it a point to check out your video analytics regularly, including views, how long people watched, clicks on your CTA, or even who is watching.

All of these insights help you tailor and craft your video content to deliver more value that will help guide your viewers to make a buying decision.  

Wistia, for example, provides tools to help you track who exactly is watching your video, integrate with your CRM software to score leads, provide heat maps so you can see sections of your video that have been skipped over or replayed. They can even provide engagement charts showcasing your audience's behavior. 

Insights like these will allow you to determine what video content worked, what didn’t, and ultimately, what should be created in the future.

The last thing anybody wants is to spend their budget producing video and realize it was all for nothing. Your video marketing content should never stay the same - you should always be looking at ways to improve and better serve your potential customers. 

Key Takeaway

Now, I know...If you have zero experience in video it can feel daunting - but I assure you creating remarkable video content isn’t as scary as it may seem. You can and will be great at it, but it’s important to make sure you don’t fall into any of the 7 video marketing mistakes.

In the great words of Mark Twain, “throw out the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream….. And Create Amazing Video Content” He said that right?  

About Myriah Anderson

As an Inbound Marketing Consultant for IMPACT, Myriah combines her passion for helping clients with her love for achieving results. With her unique marketing experience, ranging from nonprofits to tech startups to digital agencies, she brings a diverse approach to her work. When she’s not consulting, you can find her at local animal sanctuaries hanging out with farm animals, making her critically-acclaimed vegetarian tacos, or exploring new cities.

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