Published on April 24th, 2018
Last week's episode with Kathleen Booth about carefrontations got me thinking about the different types of conversations we have every single day as creatives at IMPACT.
As I pondered life and existence and work, it dawned on me that there are two critical conversations all of us have throughout our career. And not just once -- many, many, many times.
When we need to tell someone we're going to be late with a project or miss a deadline, and when we need help.
What's interesting about those conversations is that they both deal with managing broken expectations. On top of that, they're completely unavoidable -- nobody's perfect -- and are not exactly fun to have.
So, we're going to tackle each of these conversations individually in this episode -- including the dos and don'ts for each, and how to minimize the number of times you need to have them in future.
To be clear, having to tell someone you're falling short is never going to feel great. But there is a way to have them be much more productive than they are painful.
Listen to the Episode
What We Talked About
- How to turn those conversations into trust-building moments within your team.
- What you should and shouldn't do in either situation.
- The importance of the after action review to avoid missed deadlines in future.
- How admitting you need help can sometimes feel like failure, and how to overcome that.
- Why your worst enemy in both scenarios is waiting for things to get better.
Resources We Discussed
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