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The Best (& Worst) of Live Chat & Bots [Hubcast 233 Mini-Ep]

The Best (& Worst) of Live Chat & Bots [Hubcast 233 Mini-Ep] Blog Feature

Carina Duffy

Director of HubSpot Training, Co-Host of the Hubcast, INBOUND Speaker, Certified HubSpot Trainer, Retains 10 HubSpot Certifications

July 4th, 2019 min read

This episode of the Hubcast is brought to you by the HubSquad at IMPACT. Rockin’ it with the Sprocket since 2019.

Nick Bennett and Stephanie Baiocchi join us for this holiday mini-episode to share their favorite, and least favorite, things people are doing with live chat and chat bots.


The best and the worst

What are your favorite things you’re seeing people use HubSpot Conversations / Bots for?

Our conversational marketing highlights.

What are the things you’re shaking your heads at?

Our conversation marketing lowlights.

Report on this

What are your favorite Conversations reports?

What things are important to report on from your perspective?

HubSpot Wishlist: 

Steph/Nick - What’s your #1 feature request for HubSpot Conversations right now?

If you could wave your magic wand and get one thing, what would it be?

Until Next Time

If you’re listening on iTunes - head on over and leave us a review! We love hearing your feedback, so feel free to leave some in the comments, or shoot me an email at!

Until next time. This is Carina Duffy, Nick Bennett, and Stephanie Baiocchi saying to you, get out there and get after it!

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