At its root, the goal of marketing is to predict and affect how people make decisions.
So, it’s no surprise that behind nearly every marketing tactic lies a psychological principle.
Although consumer behavior has changed enormously over the years, the psychological motivations that drive our purchasing decisions remain the same.
With both content marketing and inbound marketing, having a user fill out a landing page is the key to moving them further down the sales funnel and if it isn’t properly capturing your persona’s attention, they’re much less likely to convert into leads.
Informational Social Influence is a “phenomenon where people assume the actions of others in an attempt to reflect correct behavior for a given situation.” In others words, we are heavily inclined to conform to those around us and rely on their opinions and habits to govern our own actions.
In recent years with the rise of social media and user review sites, we’ve increased our reliance on social proof when making buying decisions. For example, we check Rotten Tomatoes before seeing a movie, Amazon before purchasing products, and rely on Yelp to decide where to eat.
Word-of-mouth advertising has been around for ages, but in our highly connected world, Informational Social Influence is more powerful than ever.
How to Apply Informational Social Influence to Your Landing Page:
You can apply this principle to your landing page using social proof.
Make it clear to your reader that other people are using and enjoying the offer in a way that resonates with them.
An effective way to do this on your landing page is through customer testimonials. Short, meaningful quotes from happy customers is a good way to boost the credibility of your claims.
For instance, take a look at the example below from HubSpot.
HubSpot could have easily listed the benefits of their CRM software, but because it is coming from someone outside of the company, it is seen as more trustworthy and unbiased.
Other ways you can show social proof in your landing page is with real numbers that display the popularity of your content. This can be done by showing how many people subscribe to your blog or how many people have shared your content on social media.
Showing your audience a clear number of people that are actively engaged in your content will motivate them to follow the lead of their peers.
3.) Loss Aversion
Do you hate losing?
Turns out, we’re wired to.
Loss Aversion refers to our tendency to take more risks if we anticipate a loss than we would if we were presented with an opportunity to gain.
In other words, the idea of potentially losing out on something -- an item, an offer, money, content -- motivates us more than the idea of gaining something alone.
How to Apply Loss Aversion to Your Landing Page:
Use a countdown clock for a time-sensitive event to show your readers they only have a small amount of time left before they lose the opportunity to participate.
This creates a sense of urgency for your audience and increases the chances of them converting on the offer. This can also be applied to eBooks or demos that will be free for a limited time.
Another way Loss Aversion can help with landing pages is by offering bits of your content for free. This allows people to “try out” bits of content they may have been interested in without losing any of their money to get it.
Typically once they’ve gotten their free demo or excerpt, the thought of losing the content motivates them to make a purchase.
Applying these principles to your landing pages is key to maximizing conversion rates.
Referencing pain points, incorporating social proof, and implementing a sense of urgency on your landing page taps into your readers' underlying psychological processes and can successfully alter how they respond to your offer.
But the benefits of employing psychological principles are not limited to landing pages. Psychology ultimately helps you gain a deeper understanding of your buyer that can be usedin all areas of inbound marketing.
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